jmakado
07-14-2005, 12:50 AM
Didn't see any info on him so I'll post my experience.
I bought the 2g race kit (12.2" X 1.1") kit from Todd a while back. Shipping was very quick and he even called me to double check my wheel offset to make sure the wider brakes would fit.
When I got around to install the kit their was a problem with the hat not being machined enough and it didn't fit. I called him at 4PM on a Friday to let him know what was up. He was leaving for Pikes Peak to do some testing the next day so he machined out a set right then and drove around until he found a UPS driver and had them overnighted to my house. He even included new hardware at NO cost and sent a paid return slip for me as well.
Once I was just about done I noticed that the SS lines didn't fit and called him. We spent about 30min. on the phone comparing part diameters and found the problem. He offered to send me the correct lines at no additional cost even though I had hacked up the set that didn't fit. I passed as I had already hacked up the lines I had and got them to fit by grinding them down a little.
I noticed a slight shimmy after a while from the brakes and then another 30min. phone call solved the problem. I was just getting a little pad transfer on the rotors, nothing a little hard braking couldn't fix. He again offered me a replacement with a different pad but I felt he ha done enough and I was happy.
So, in the end this was the best experience with a vendor I have ever had. I expect problems to arise from time to time with custom parts like this. The way he delt with it and his time he spent with me on the phone were beyond good customer service.
Did I mention he drove around on a Friday night to overnight parts to some DSM idiot when he had real race cars to do testing with?
http://www.tceperformanceproducts.com/
I bought the 2g race kit (12.2" X 1.1") kit from Todd a while back. Shipping was very quick and he even called me to double check my wheel offset to make sure the wider brakes would fit.
When I got around to install the kit their was a problem with the hat not being machined enough and it didn't fit. I called him at 4PM on a Friday to let him know what was up. He was leaving for Pikes Peak to do some testing the next day so he machined out a set right then and drove around until he found a UPS driver and had them overnighted to my house. He even included new hardware at NO cost and sent a paid return slip for me as well.
Once I was just about done I noticed that the SS lines didn't fit and called him. We spent about 30min. on the phone comparing part diameters and found the problem. He offered to send me the correct lines at no additional cost even though I had hacked up the set that didn't fit. I passed as I had already hacked up the lines I had and got them to fit by grinding them down a little.
I noticed a slight shimmy after a while from the brakes and then another 30min. phone call solved the problem. I was just getting a little pad transfer on the rotors, nothing a little hard braking couldn't fix. He again offered me a replacement with a different pad but I felt he ha done enough and I was happy.
So, in the end this was the best experience with a vendor I have ever had. I expect problems to arise from time to time with custom parts like this. The way he delt with it and his time he spent with me on the phone were beyond good customer service.
Did I mention he drove around on a Friday night to overnight parts to some DSM idiot when he had real race cars to do testing with?
http://www.tceperformanceproducts.com/