I have the same setup and have my fronts set at 2 and the rears set at 3. It's possible that you have a blown strut. Don't know how new they are but they have a limited lifetime warranty.

 

All that you have to do to adjust the hardness and softness is: For the front there you have to use a screw driver and open the hood and they are on the strut tower on top. The greater the number the harder the setting. To adjust the back ones you need to lay down at the back of the car and reach your hand up there and you will find a little black knob on the side of the shock. You will need to have someone to know what setting your at. You can take the wheel off to get a better view after you jack the car up. The back is the same as the front as; the higher the number the harder the shock. I hope I explained it well enough.

 

yeah you did^^ its hard to tell which is harder and softer without driving it. thanks

 

I can lay down and adjust the rear AGX's on my lowered 1G, once you know which setting you are at (a little mechanic's mirror can help a bit), I just adjust by "feel" one click at a time up or down.

John-

Edit: I finally settled on settings of 2 in front and 4 in back for daily driving

On Race day I crank them up to 4 in front and 8 in back.

 

I run mine at 1 front and 1 rear on the street and 1 front, 4 rear for autox'ing and 8 rear for drag racing since I'm fwd. The shocks are way too stiff and the higher you crank them the more absurd it gets. As soon as I take the fronts to two I get instant wheelhop because the rebound goes insane and the tire doesn't want to stay attached to the road.